Privacy Policy
Introduction
At J Sons & Co., we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services.
We provide air conditioning, refrigeration, building and facilities services across the UK and UAE and we comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
By using our website, you agree to the practices described in this policy.
Definitions
For the purpose of this Privacy Policy:
- “Company”, “we”, “us”, “our” refers to J Sons & Co.
- “User”, “you” refers to any individual accessing our website
- “Personal Data” means any information that can identify you
- “Website” refers to our official website and its pages
Information We Collect
We may collect and process the following types of data:
1. Personal Information
- Full name
- Email address
- Phone number
- Address or location
This information is collected when you:
- Fill out a contact or quote form
- Call or email us
- Request our services
2. Technical Data
- IP address
- Browser type and version
- Device type
- Operating system
3. Usage Data
- Pages you visit
- Time spent on the website
- Click behaviour
This helps us improve user experience and SEO performance.
How We Collect Your Data
We collect data in the following ways:
- Directly from you (forms, emails, calls)
- Automatically through cookies and analytics tools
- Through third-party services (such as Google Analytics)
How We Use Your Data
Your information is used to:
- Provide and manage our services
- Respond to enquiries and quote requests
- Improve website performance and SEO
- Send important updates or service-related communication
- Maintain internal records
- Ensure website security and prevent fraud
We only use your data when we have a lawful basis to do so.
Legal Basis for Processing (UK GDPR)
We process your data based on:
- Consent – when you submit a form
- Legitimate Interest – to improve services and website performance
- Legal Obligation – when required by law
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us to:
- Understand user behaviour
- Improve website functionality
- Optimise SEO and marketing performance
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without them.
How We Share Your Data
We do not sell or rent your personal data.
We may share your data with:
- Service providers (hosting, analytics, marketing tools)
- Professional advisors (legal or technical support)
- Authorities when required by law
All third parties are required to keep your data secure and confidential.
Data Security
We take appropriate security measures to protect your data, including:
- Secure servers and hosting environments
- Restricted access to sensitive information
- Regular system monitoring and updates
While we take all reasonable steps, no system can be completely secure.
Data Retention
We only keep your personal data for as long as necessary:
- To provide services
- To comply with legal obligations
- For legitimate business purposes
Once no longer required, your data is securely deleted or anonymised.
Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to data processing
- Request data transfer (data portability)
To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and we recommend reviewing their policies before sharing any data.
Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from children.
Business Transfers
In the event of a business sale, merger, or restructuring, your data may be transferred as part of business assets. We will ensure that your data remains protected.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and we recommend reviewing it regularly.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
J Sons & Co.
Email: info@jsonsco.com
Phone: +44 20 8050 7969 (UK)
UAE: +971 0508266125